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Frequently Asked Questions

A: CharmingStar offers a variety of styles and materials of the jewelry:

-        925 Sterling Silver necklaces, bracelets, anklets, earrings and rings.

-        925 Sterling Silver with 18K real gold thick plating, natural freshwater pearls (Designer series).

-        14K gold filled (base metal is copper) and natural freshwater pearls (Handcrafted series).

-        925 Sterling Silver post earrings.

-        Alloy necklaces, bracelets, anklets, earrings and rings.

A: The care required for jewelry depends on the materials used. However, some general tips include avoiding exposure to harsh chemicals, such as household cleaners, and removing jewelry before engaging in activities like swimming or exercising. Storing jewelry in a clean, dry place and cleaning it regularly with a soft cloth can help maintain its shine. CharmingStar will provide complimentary jewelry polishing cloth and airtight PVC bag with each order/shipment.

A: Yes, silver jewelry can tarnish over time. Tarnish occurs when silver reacts with sulfur compounds present in the air or certain substances like lotions, perfumes, or chemicals. This reaction forms a dark or dull layer on the surface of the silver.

To minimize tarnishing and keep your silver jewelry looking its best, here are a few tips:

Store your silver jewelry in a cool, dry place, preferably in a jewelry box or airtight bag to limit its exposure to air and moisture.

Avoid storing silver jewelry alongside other metals or materials that may cause scratching or chemical reactions.

Remove silver jewelry before swimming, showering, or engaging in activities that involve contact with chemicals, such as cleaning or applying lotions.

Clean your silver jewelry regularly using a soft cloth or a designated silver polishing cloth to remove any tarnish or dirt. Avoid using abrasive cleaners or brushes that may damage the surface.

Consider using anti-tarnish products like anti-tarnish strips or pouches, which can help absorb moisture and slow down the tarnishing process.

By following these guidelines and taking proper care of your silver jewelry, you can help maintain its shine and reduce the frequency of tarnishing.

A: The color of jewelry can fade over time, particularly if it is made of materials that are prone to such fading. Additionally, exposure to certain factors like sunlight, chemicals, moisture, or harsh cleaning methods can contribute to color fading. It's important to follow proper care instructions for your jewelry to minimize the risk of color fading and maintain its appearance for longer. CharmingStar’s jewelry adopts the newer plating process which maintains the color longer.

A: "Gold filled" refers to a type of jewelry or object that has a layer of real gold bonded to a base metal through a mechanical process. Gold-filled items are created by heat and pressure bonding a thick layer of gold onto the base metal, typically brass or copper. The gold layer in gold filled jewelry is significantly thicker and more durable compared to gold-plated items. It is considered a higher quality and longer-lasting alternative to gold plating, as the gold layer is bonded to the base metal rather than simply being deposited on the surface. 

A: Yes, CharmingStar offers customization on handcrafted jewelry. Please contact us for more information.

A: The most accurate way to determine your ring size is to visit a jewelry store and have a professional measure your finger. Alternatively, you can use a printable ring sizer or measure the circumference of your finger with a string and then compare it to a ring sizing chart. It's important to note that different fingers may have slightly different sizes, so it's best to measure the specific finger where you plan to wear the ring. At CharmingStar, most of our rings have openings and are adjustable in size.

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